Damaged Tapes
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Repairs are $10 each per affected tape.
This covers broken or cracked case shells, wrinkled tapes, detached tapes, cotton mold, foreign objects encased and unusually dirty tapes. If the damage is extensive (opened more than two times) and we cannot run your tape we will notify you that we cannot proceed and will discontinue work. No charges will be applied to that tape and the tape will be returned undone.
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Repairs of tapes are subject to our technician's discretion and may not be offered during our busy periods.

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Mold Destruction on your Tape
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From our experience we have seen two kinds of mold characteristics that affect video tapes.
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The mold from the picture above is the least destructive of the two. We call it cotton and it can cover the entire tape. Handling for this is $10 per tape- it is very soft, comes apart easily, and ends up coating the insides of out machines and our lungs.
​The second mold is not covered by the $10 handling fee.
In this Video below the mold is hardly visible to the eye yet it's impact is greater.
It can appear to be small specks or streaks or it can be invisible.
Listen as the reel unwinds and you can hear the mold's adhesive detaching from the sides of the plastic reel.
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It is not impossible to fix tapes affected throughout like this one but it requires substantial amount of time, patience, and a bigger budget